7-day implementation

Cut support workload
with AI triage + reply drafts.

TriageOps sets up an AI-powered support + inbox triage system that reduces time per ticket and keeps responses consistent with your docs and brand voice.

Typical outcome
30–60% less time per ticket (via routing + drafts + better KB)
Works with
Gorgias · Zendesk · Intercom · Help Scout · Gmail

What you get (7-day build)

  • Knowledge base / FAQ built from your existing site + docs
  • Inbox triage: tags, routing, priorities, escalation rules
  • AI reply drafts grounded in your KB + macros (brand-voice aligned)
  • Weekly “top issues + fixes” report (what to change to reduce tickets)

Who it’s for

  • Shopify stores doing consistent order volume + support
  • SaaS teams getting 10+ tickets/day
  • Founders who want async delivery (no-call required)

Pricing

$1,500 setup
$500/mo optional optimization
  • Fixed scope, fixed timeline
  • Async updates daily

Get a 5-step plan (async)

Reply with:

  • Your site URL
  • Your support platform (Gorgias/Zendesk/Intercom/etc)
  • Approx tickets/day